Intercom pricing: plans, limits & costs
Live chat and helpdesk in one platform
Pricing verified Oct 2026.
Visit Intercom · Official pricing page
Free trial: No free tier — 14-day trial (minimum 1 full seat)
Intercom plans compared
| Plan | Monthly | Billed annually | Limits |
|---|---|---|---|
| Essential | $29/mo | $19/mo | Per full seat — unlimited live chat and email |
| Advanced | $99/mo | $85/mo | Per full seat — includes 20 free Lite seats |
| Expert | $139/mo | $132/mo | Per full seat — includes 50 free Lite seats |
Live billing selector: Essential $29/month or $19 annual-equivalent; Advanced $99/$85; Expert $139/$132, per full seat. Fin starts at $0.99 per outcome. Optional Copilot is $35/agent/month or $29 annual-equivalent; Pro add-on starts at $100/month. Outbound email, SMS, WhatsApp and Phone usage are separate. The rendered offer differs from cached page text; confirm your checkout.
Stacks that use Intercom
- Set up customer support system — Keep customers happy from day one. No duct-taping three dashboards together.
Intercom pricing FAQ
Does Intercom have a free tier?
No permanent free tier. No free tier — 14-day trial (minimum 1 full seat)
How much does Intercom cost?
Paid plans start at $29/month on the Essential plan (Per full seat — unlimited live chat and email).
Is Intercom cheaper when billed annually?
Yes — for example, the Essential plan drops from $29 to $19 per month when billed annually (about 34% less).
How up to date is this Intercom pricing?
We last verified it in Oct 2026 against Intercom's public pricing page. Tool pricing changes often — always confirm on the official pricing page before committing.