Intercom pricing: plans, free tier & real monthly cost
Live chat and helpdesk in one platform
Pricing verified Jul 2026.
Visit Intercom · Official pricing page
Intercom plans compared
| Plan | Monthly | Billed annually | Limits |
|---|---|---|---|
| Essential | $39/mo | $29/mo | Per full seat — unlimited live chat and email |
| Advanced | $99/mo | $85/mo | Per full seat — includes 20 free Lite seats |
| Expert | $139/mo | $132/mo | Per full seat — includes 50 free Lite seats |
Seat price plus usage: Fin AI Agent bills $0.99 per resolution on top of (or without) seats. Copilot add-on $29/agent/mo annually. Email/SMS/WhatsApp channels metered separately.
Stacks that use Intercom
- Set up customer support system — Keep customers happy from day one. No duct-taping three dashboards together.
Intercom pricing FAQ
Does Intercom have a free tier?
No — Intercom has no permanent free tier. Check the plan table above for the cheapest way to start.
How much does Intercom cost?
Paid plans start at $39/month on the Essential plan (Per full seat — unlimited live chat and email).
Is Intercom cheaper when billed annually?
Yes — for example, the Essential plan drops from $39 to $29 per month when billed annually (about 26% less).
How up to date is this Intercom pricing?
We last verified it in Jul 2026 against Intercom's public pricing page. Tool pricing changes often — always confirm on the official pricing page before committing.